Return & Refund

30 Days Free Return

Our return policy lasts 30 days since the delivery date. 

If our products can’t work when it arrive you. you can start a free return within 30 days of the delivery date, we will cover the return shipping cost.

If it is your problems to return a product, you will pay return shipping cost yourself.

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back directly, contact us before do that.

In 30 days free return policy, there are certain situations where only partial refunds are granted (if applicable)

  • Product is not in its original condition, is damaged or missing parts for reasons not due to our error
  • Product is returned more than 30 days after delivery

30 Days money back

You will have 30 days to start a easy return and get your full money refunded.

Please follow our return policy to start a return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or Paypal account, within 24 hours. It may take few working days to show in your bank account.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@navicscooter.com.

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